Pay & Collect at Store
Order number will be required upon payment and collection.
Customer who chooses to pay & collect at the store has to make payment via Cash / Credit Card at the selected outlet before collecting the item(s).
Item(s) will be reserved for 7 working days only. If unpaid and uncollected after 7 working days, the order will be cancelled.
Paid & Collect at Store
Order number will be required upon payment and collection.
Customer who paid and wish to collect at the store have to collect the item(s) within 7 working days. If uncollected after 7 working days, the order will be cancelled and refund. Refund normally takes 7 to 14 working days to process.
If the customer is unable to collect the item(s) within 7 working days, kindly email to online@petico.my to request for an extension.
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